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  • You agree and acknowledge that if you damage a dress while trying on you will be subject to repair fees and charged on the spot.


  • You agree and acknowledge that you are renting an item for a limited time and that ownership of the item at all times remains with Stylestarter.
  •  A non-refundable deposit is due at time of booking in order to secure your garment of choice. This is a flat rate of $50, which will be deducted off the total hire fee.
  • Hire fees are non-refundable. Stylestarter is happy to issue a credit to your Stylestarter account to be used within 6 months from the date of cancellation.
  • Hires using Stylestarter credit are non-transferrable and non-refundable.
  • By accepting these terms and conditions, you agree to treat the item with great care, as if it your own. 
  • All prices are GST inclusive.
  • All prices includes professional dry-cleaning using their standard service.


  • If you require postage, Stylestarter will use NZ post express service. Stylestarter will provide an express post return bag with our return postal address.
  • We offer postage at a flat rate of $18 for next day target delivery (if your order is placed before 12PM). If you require same day delivery, please contact us. 


  • Unless agreed upon at time of booking, we request all returns are made on the Tuesday following the hire. For midweek hires, please return within three days of pick up. Customers posting back, garments must be posted by Monday 4pm for Tuesday arrival in the provided return postage bag.
  • Stylestarter provides professionally dry cleaned garments.  It is very important that garments are not cleaned, pressed or altered while on hire. This may cause damage. Please notify us of any marks or stains in order for our dry cleaner to have the best chance of rectifying. 

Damaged Items: 

  • You are responsible for all loss, destruction or damage to the garment from the hire date until it’s returned.
  • We will assess each garment upon return. If we consider a garment to be damaged, we reserve the right to assess the value of the damage and charge the appropriate amount. If the garment is damaged beyond repair and requires replacement, by accepting these terms and conditions you authorise Stylestarter or its agent to bill you 200% of the retail value.
  • Our prices include a standard clean by our professional dry-cleaner, any additional cleaning required due to excessive marks or stains may incur fees. By accepting these terms you authorise Stylestarter to bill you the necessary amount associated with retaining garment quality.

 Unreturned Items:

  •  If a garment is late/unreturned or damaged beyond repair, a $50 late fee is charged each day until 200% of the replacement value is reached.
  •  Stylestarter reserves the right to take all steps necessary to collect amounts due from you, including but not limited to legal action and/or using third party collection agencies.
  •  By accepting these terms and conditions, you authorise Stylestarter to charge the necessary amount due to us for damaged or unreturned items.

*Subject to availability of stock.